Case Study: A portfolio piece designed for restaurants and bars to onboard new waitstaff who will serve wine. The new waitstaff has limited wine knowledge and needs to become more familiar with common wine varietals on the menu at the restaurant to improve customer service. This course would be the first step in learning about wine and would be followed by an in-person training for more in-depth and hands-on knowledge.
Highlights: Interactions that include video, drag and drop and gamification
Tools: Articulate Storyline, Lumen5, Camtasia, Audacity, Canva